October 3, 2013
Need to Know
INDUSTRY NEWS IN THE LAST 24

auto_sales22 September Sales Mixed for Automakers

U.S. monthly auto sales declined in Sep­tem­ber for the first time in more than three years, but some automak­ers did bet­ter than oth­ers in vehi­cle sales for the month.

Find out how the major automak­ers fared in the month of Sep­tem­ber. [More]


LA Times
auto_dealerships22 Consolidations of Dealerships Prompts Profit Surge

The cut­back in U.S. deal­er­ships, which began dur­ing the Chrysler and GM bank­rupt­cies in 2009, has proven to be a back­drop to healthy and grow­ing deal­er­ships today.

Find out more about record sales per dealer in 2013 and beyond. [More]


Bloomberg News
cadillac_logo22 Is Cadillac Missing the Boat on Crossovers?

Recent auto shows world-wide high­light­ing vehi­cles from around the world were notably lack­ing in com­pet­i­tive mod­els from one automaker in one par­tic­u­lar segment.

Read more about what a IHS Auto­mo­tive ana­lyst had to say about Cadil­lac. [More]


Detroit Free Press
TODAY: Understanding the Needs of Female CPO Shoppers; Pre-Paid Maintenance Pumps Up Service Sales; More 
Video news that moves people and ideas
parker-scott

Where Do You Want to Take Your Business in 5 Years?

Believe it or not, your DMS may prove to be a large fac­tor in the future and growth of your deal­er­ship — you need to pay atten­tion to what it can do for you…

parker-scott Where Do You Want to Take Your Business in 5 Years?
SCOTT PARKER Director of BDC Sales, DealerTrack
filan-kevin Big Data Tells a Simple Story
KEVIN FILAN VP, Customer Marketing & Industry Relations, AutoTrader Group
Spinella_Art_site visit Wish Lists: Tapping Into What Car Shoppers Want
ART SPINELLA President, CNW Research
VIDEO: Successful Holiday Sales
misty-cole-onecommand
  Holiday Greeting Cards Drive Winter Traffic
 

Hol­i­day cards strengthen cus­tomer affin­ity with your deal­er­ship. They also demon­strate your appre­ci­a­tion for cus­tomer loy­alty, and cre­ate top-of-mind aware­ness that dri­ves addi­tional traffic…


Click here to watch video
Blog: Green Auto Market
green_machine_blog_image
  Nissan Sponsors National Plug In Day, and Hits 35K Sales Mark for Leaf
 

National Plug In Day, now in its third year, is get­ting a lit­tle bit more pop­u­lar in atten­dance… Nis­san was the main spon­sor and announced that it passed the 35,000 unit mark on US sales of its Leaf plug-in elec­tric vehi­cle… Cal­i­for­nia Gov­er­nor Jerry Brown cel­e­brated National Plug In Day his own way – by sign­ing six bills pro­mot­ing EVs and charg­ing… Bio­fu­els are get­ting slammed over E15 and renew­able fuel stan­dards, but lead­ing ven­ture cap­i­tal investor Vinod Khosla hasn’t backed away…


Click here to read more




Dealer Pain Points
BY NADA UNIVERSITY

Stolen Service Profits Stolen Service Profits

The famed bank rob­ber Willie Sut­ton said he robbed banks because that’s where the money is.

If he were going after deal­er­ship prof­itabil­ity, his rich­est tar­get would be your ser­vice department.

It’s a stealth attack.

Click here to learn more.

Low Service Contract Sales Low Service Contract Sales

Ser­vice con­tracts don’t exactly sell them­selves, do they?

What dealer wouldn’t want a prod­uct that not only makes money today but improves ser­vice depart­ment prof­itabil­ity and brings cus­tomers back to buy their next car?

Click here to learn more.

Perishable profits Perishable Profits

Deal­ers don’t sell fruits and veg­eta­bles but they carry some­thing that’s even more per­ish­able and far more valuable.

Tick. Tock. Every sec­ond that passes by is a lost oppor­tu­nity. Tick. Tock. Every lost minute is poten­tial rev­enue lost forever.

Tick Tock.

Click here to learn more.

Doing It Right  
HOW-TOs BY INDUSTRY EXPERTS

The recent AuctionGenius/AWG Simul­cast inte­gra­tion helps deal­ers with instant access to a larger pool of avail­able vehi­cles at inde­pen­dent auc­tions they may not have con­sid­ered in the past.

“This inte­gra­tion con­tin­ues our efforts to pro­vide deal­ers con­ve­nient access to a wider vari­ety of whole­sale vehi­cles and help them quickly find and pur­chase the ones that meet their used inven­tory needs,” says Todd Kin­zle, Direc­tor, Oper­a­tions, for vAuto Genius Labs.

“The AWG Simul­cast inte­gra­tion with Auc­tion­Ge­nius fits per­fectly with our goal to help inde­pen­dent auc­tions adopt new mobile and online tech­nolo­gies that help their dealer cus­tomers  buy and sell whole­sale vehi­cles in a more cost-effective and effi­cient man­ner,” says Keith Whann, Founder of the Whann Tech­nol­ogy Group.

Who is using this now?

 
Behind the Numbers  
UNION NEGOTIATIONS

There’s a lot at stake in Chat­tanooga, Tenn.

Volk­swa­gen may become the first “trans­plant” automaker in the south to have its work­ers vote in a United Auto Work­ers contract.

UAW has been flex­i­ble to move for­ward, talk­ing to VW man­age­ment about set­ting up a “works coun­cil” like it has in Ger­many. The union would love to see worker’s break the bar­rier and bring con­tract nego­ti­a­tions to the south – where sev­eral for­eign automak­ers have set up shop.

They’re mak­ing wages sim­i­lar to what Detroit 3 pay­ing, but it would cost trans­plant automak­ers a lot more if the union enters the picture.

VW wants to be the lead­ing global automaker in sales and is count­ing on US mar­ket to get there. Check out some of the strate­gic issues being faced by VW, UAW, and the assem­bly plant workforce.




Build a Better Dealership
SMART INSIGHTS FOR SMART DEALERS

Toyota and Lexus hybridsWhat Impact Is Gasoline Prices Having on Used Car Forecasts?

As Wheels’ George Belcher and Patrick O’Connor men­tioned (see above), used vehi­cle val­ues are under­go­ing changes. Gaso­line prices are expected to stay at present lev­els. What’s the fore­cast that it could have on used vehi­cle prices for fuel effi­cient vehi­cles? Here’s what some of the experts pre­dict in the upcom­ing months.….…

fuel_economy_used_cars22Used Car Dealers: Opportunity Knocks!

At Issue:

Cur­rently, seventy-five per­cent of car buy­ers in the mar­ket choose to pur­chase used vehi­cles. Because it is hard to find, very few have any idea of the fuel econ­omy of the vehi­cles they are considering.

“Con­sumers who are in the dark about a vehicle’s fuel econ­omy are buy­ing blind. They don’t know how much they’ll have to spend on gas until they’ve already made a sig­nif­i­cant pur­chase and a poten­tially costly mis­take,” says Jack Gillis, Direc­tor of Pub­lic Affairs for the Con­sumer Fed­er­a­tion of Amer­ica.

What a great oppor­tu­nity, and your deal­er­ship Dealer Man­ager will want to get the details on what this new label­ing tool will do for you and your cus­tomers. Be sure to drill down fur­ther to get all the sig­nif­i­cant facts and find out how you can take advan­tage of the new program!

Smart Thinking - Pass It On  
WHAT WOMEN WANT - AND DEMAND - WHEN CAR SHOPPING

At Issue:

Women are infor­ma­tion seek­ers. They love shop­ping for cars on the Inter­net. But sta­tis­tics sup­port the fact that when women enter a car deal­er­ship they become seri­ous buy­ers – not just some­one shop­ping for fun. Deal­ers: Now is the time to take this buy­ing process seriously.

Recent indus­try num­bers high­light the power of women buy­ers. The brows­ing expe­ri­ence at your deal­er­ship is one of the top indi­ca­tors of whether or not a woman will actu­ally buy from you. Drill down deep to find out what you need to know to turn female CPO shop­pers into buy­ers today!

 
Strong Service Departments = Better Profits  
LIFEBLOOD OF YOUR DEALERSHIP: THE SERVICE DEPARTMENT

The Sit­u­a­tion:

In the past few years, the Ser­vice Depart­ment has become a way to not only drive reten­tion but also cap­ture the most cov­eted prize in any busi­ness: cus­tomer loy­alty. In good times, and in bad, the profit mar­gin from new-car sales is likely over­shad­owed by that of ser­vice and parts. So the ques­tion deal­ers are ask­ing is: What can we do to pro­mote Ser­vice busi­ness? The answer could well like in pro­mot­ing “cap­tive ser­vice” at your dealership!

Pre-Paid Main­te­nance plans offer more than ser­vice reten­tion and an increased like­li­hood of sell­ing a new car to the PPM recip­i­ent. Drill down fur­ther to find out more about this key profit-promoting tool for your dealership’s Ser­vice Depart­ment today!










Dealer Resources 
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FirstLook Systems
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AutoTrader.com
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Fiserv
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AutoUSA
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IMN
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vAuto
vAuto's Provision™ suite of inventory management tools is the auto industry's leading solution to help dealers increase used vehicle sales, profitability and return on investment.
Dataium
Dataium is the largest aggregator of Internet automotive shopping activity. With its Cloud Intelligence® platform, the company collects, analyzes, and indexes billions of online automotive shopping events from over 20 million active auto shoppers monthly.
NADA University
One Sources, Endless Possibilities, 24/7.
Xtime
Xtime is the leading provider of hosted Customer Relationship Management (CRM) systems for automotive services departments that seek to increase service revenue and customer retention.
Dealer.com
Turn-key automotive Internet marketing on one platform.
NextGear Capital
We are the largest independent inventory finance provider for used automobiles providing inventory financing to dealership operations in the areas of Retail, Wholesale, Rental, and Salvage.






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