December 16, 2013
Six in Sixty Seconds

auto-dealership Today’s News in Context — Monday, Dec. 16

VW Has Sold Nearly 9M YTD, includ­ing 500K+ U.S. Sales

  • U.S. Sales down, so have new Direc­tor as of last week
  • Sales increased 47% in Novem­ber or Over 828,000

Aver­age Fuel Econ­omy hits 23.6 MPG in 2012

  • Fuel econ­omy increased 7 out of last 8 years
  • New tech­nol­ogy in engines & sys­tems behind trend

NHTSA Head Leav­ing Over Ques­tion­able Rule Mak­ing & Tesla Fires

  • Top guy Strick­land is resign­ing over unre­solved issues
  • Many open cases; issues never seem to get resolved

Loss of One Water­shed Case Makes Toy­ota Give Up & Set­tle All Defect Suits

  • Toy­ota man­age­ment tired of non-stop law­suits; wants to resolve pend­ing cases, no mat­ter cost or hassle
  • Claims keep com­ing, ini­ti­ated by hunger lawyers & bereaved families
  • Toyota’s name got tar­nished by what has yet to be shown to be a problem

French OEMs to “Nuke” Iran­ian Car Mar­ket With Sanc­tions Gone

  • Renault & Peu­geot are com­ing back into the Iran­ian Market
  • Eas­ing sanc­tions will enable the entry of French cars into the Iran­ian market

Too Many Auto Finance Com­pa­nies Chas­ing Dealer Deals

  • Deal­ers cut­ting back on the num­ber of lenders being used
  • Aver­age dealer now uses 9.5 lenders

Be the Smartest Per­son in the Room: get more in-depth (but still fast) run­down of the above-mentioned sto­ries RIGHT HERE.


VIDEO: Looking Out for the CFPB

A good eval­u­a­tion of your deal­er­ship, with a focus on con­sis­tency in your approach, could find oppor­tu­ni­ties to improve in com­pli­ance and dis­cover poten­tial areas for profit.

  Do You See the Value in Further Education?

Should You Get an MBA? There are many ways to value Grad­u­ate edu­ca­tion, and one the best things you can learn is how much more there always will be to learn!

The EcoCAR2 Competition
  Training Tomorrow’s Automotive Engineers

Col­lege stu­dents are gain­ing great expe­ri­ence — and a few job offers — from par­tic­i­pat­ing in GM and EPA’s EcoCAR2 competition.

Dealer Pain Points

pp35_babies Family Leave is for More Than Childbirth

If you thought the Fam­ily Med­ical Leave Act is just for employ­ees who are going to have a baby, think again.

NADA Uni­ver­sity has a course on the sub­ject, and you can click for a video that briefly cov­ers your responsibilities.

Crook Insider Crime: How to Handcuff a Crook

A “trust but ver­ify” pol­icy with employ­ees at your deal­er­ship may save you a lot of money and headaches when it comes to a uniquely Amer­i­can phrase: The Five Fin­ger Dis­count. Act now before the police string up the yel­low crime scene tape at your store.

Click here to learn more.

mechanic Boosting Service Profitability

You ser­vice the vehi­cles you sell. Every­body gets that. But you have the best trained ser­vice tech­ni­cians in town. They can fix any­thing. Why not let them?

Click here to see a video that show­cases a deal­er­ship that uti­lizes its ser­vice techs tal­ent to the max.

Doing It Right  

Dri­ven Man­age­ment Guides

Now avail­able at NADA Uni­ver­sity Online, seven new or updated Dri­ven guides:

  • Parts Checkup: Per­for­mance Level Analysis
  • A Dealer Guide to Parts Inven­tory Management
  • A Dealer Guide to The Effec­tive Ser­vice Advisor
  • A Dealer Guide to Improv­ing Parts Inven­tory Efficiency
  • A Dealer Guide to the Fam­ily and Med­ical Leave Act
  • A Dealer Guide to Appraisal-to-Trade Ratios
  • A Dealer Guide to the OSHA Sin­gle and Multi-Piece Rim Ser­vice Rule

There’s no charge to NADA and ATD mem­bers for the guides! Non-members may pur­chase them for $20 each in the NADA U Store.

Upcom­ing Webinars

Click here to reg­is­ter for the last webi­nar of 2013, on Decem­ber 18: Haz­mat and You: Unwind the Acronyms, pre­sented by Char­lie Ayers of CCAR and Steve Hunt of Ship­Mate, Inc.

2014 NADA-ATD Con­ven­tion Workshops

New Orleans, Jan. 24–27: 100 speak­ers will present 64 work­shops in 174 excit­ing ses­sions and 7 work­shop tracks. To access the com­plete work­shop sched­ule, visit the NADA Con­ven­tion web­site and click on “Workshops.”

NADA ACADEMY Accept­ing Appli­ca­tions for 2014 Classes!

Go to to down­load sched­ules and appli­ca­tions for all pro­grams, or call 800.557.6232 for dates and availability.

READ MORE about the above-mentioned NADA Fea­tured Train­ing and Resources.


Build a Better Dealership

auto_dealerships22Dealer Alert: OEMs Making Management, Design, Pricing & Product Moves

Here is the Sit­u­a­tion as seen by your Dealer Digest Daily Press Corps:

Pickup up the Busi­ness sec­tion of the WSJ, Finan­cial Times, your strug­gling home town news­pa­per, or even Auto­mo­tive News– or go online –and you will see arti­cles and announce­ments in almost every daily issue about an OEM mak­ing some major change in some as aspect of their mar­ket pres­ence or orga­ni­za­tional structure..

Some Exam­ples of head­lines and fea­tured arti­cles in just the last week:

  • Nis­san Pins Hopes on a Man­age­ment Trio
  • Daim­ler Open to China Stake Sale
  • Mar­chionne Gains Room to Maneuver
  • VW Poised to rein in costs after sales growth stalls
  • Rolls-Royce & Mini Look into Mak­ing SUVs
  • Hyundai Bets on Gen­e­sis in Lux­ury Path

What does this mean to you & your deal­er­ship? READ MORE about how all these news devel­op­ments might impact your deal­er­ship, its sales, and prof­its – and maybe your job.

Behind the Numbers  

Ever heard of “frack­ing”? Shale gas and oil shale reserves had been packed into hard, dense deposits, and hydraulic frac­tur­ing (frack­ing) offers an effec­tive method to extract nat­ural gas and oil. It’s been deliv­er­ing a lot of cheap nat­ural gas to the US and help­ing keep oil prices down.

Frack­ing is bring­ing a lot of big busi­ness oppor­tu­ni­ties and polit­i­cal bat­tles in sev­eral states.

Devon Energy Corp. made a $6 bil­lion acqui­si­tion – the largest for this year in the oil and gas indus­try; Devon has played an instru­men­tal role in bring­ing more nat­ural gas to Amer­ica and keep­ing the prices down.

Cal­i­for­nia Gov. Jerry Brown is get­ting heck­led by envi­ron­men­tal­ists for per­mit­ting frack­ing in the state after sign­ing a bill into law this fall that will over­see frack­ing operations.

OPEC’s power over oil prices is dimin­ish­ing. With huge growth in US shale and Cana­dian oil sup­ply, ana­lysts think there will be a siz­able boost to global output.

Read more about the role of frack­ing and North Amer­i­can oil and gas reserves in fuel sup­ply and prices.

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