Par­tic­i­pat­ing is as easy as 1–2-3!

Only NADA and ATD mem­bers are eli­gi­ble to participate.

There is no cost to par­tic­i­pate in the 2014 NADA Deal­er­ship Work­force Study.

Par­tic­i­pa­tion is the only way for you to receive:

• Dealership-specific Basic Report (complimentary)
• Com­pre­hen­sive Indus­try Report (com­pli­men­tary)
• Enhanced Report with franchise-specific mar­ket data (nom­i­nal upgrade fee)
• Enhanced Report/Search Tool Bun­dle (dis­counted upgrade fee)

Ben­e­fits include:

• Annual dealer-specific com­par­i­son reports for 60 deal­er­ship job positions
• Expanded mar­ket area infor­ma­tion includes turnover, reten­tion, and other key work­force metrics
• Stream­lined data col­lec­tion process includes sur­vey and pay­roll file upload

Par­tic­i­pate now—participation win­dow ends April 30, 2014

Ques­tions? Email WorkforceStudy@nada.org or call 800.557.6232 .

Leas­ing turned things around for vehi­cle sales three years ago – fueled by low inter­est rates, ris­ing resid­ual val­ues, and sweet deals from automak­ers with lower monthly payments.

Now, more off-lease cus­tomers are start­ing to return to the mar­ket. Automak­ers, deal­ers, and lenders are start­ing to pon­der a few questions.

What does it mean for brand loy­alty and cus­tomer reten­tion? Off-lease cus­tomers tend to be good for reten­tion, but the com­pet­i­tive land­scape is get­ting intense with incen­tives and low-priced monthly pay­ments being promoted.

Gen­eral Motors entered the leas­ing race last month after being away for a long time.

Auto lenders have been soft­en­ing their under­writ­ing stan­dards this year. Leas­ing has been grow­ing in this envi­ron­ment. What if lenders have gone too far?

Click here to read about other issues being con­sid­ered includ­ing early buy­outs and the resid­ual value environment…….

Ricky Beggs
Edi­to­r­ial Direc­tor
Black Book

The expected price drop of 13.5% this year ver­sus 12.8% last year is expected to con­tinue. This pat­tern is being off­set for the next cou­ple of months as buy­ers use tax rebate checks to pur­chase used cars dur­ing “tax buy­ing sea­son.” Black Book has been com­pil­ing and report­ing on data for four vehi­cle seg­ments that may show price increases in the near-term.

Here’s Black Book’s detailed report on four key used car seg­ments to watch

Entry-Level Cars Led All Seg­ments in Price Gains in March-April 2013:
Con­tin­ued gas price sta­bi­liza­tion makes it dif­fi­cult to repeat least year’s 1.5% increase.

Com­pact Cars Saw 1% Increase Last Year After 5% Decline for 3 Months:
Increased sup­ply in mar­ket might make a repeat price increase dif­fi­cult this year.

Mid-Size Pickup Trucks Increased by 0.7% March 1 – May 1 Last Year:
Con­trary to com­pact cars, prices should increase this year even with lower supply.