February 28, 2014
The Week's Top News

vw-logo-polishing 1. Achtung: German Work Councils To Become UAW’s Future

It is becom­ing more and more evi­dent that the UAW needs a new orga­niz­ing strat­egy for U.S. plants.

With the sup­port of VW and suc­cess­ful expe­ri­ence in Ger­man auto plants, UAW has an oppor­tu­nity to change Amer­i­can labor union strategy.


Financial Times
sales-lot 2. Auto Salespeople Becoming Chatting Product Advisors

The role of the tra­di­tional sales­per­son in a deal­er­ship keeps chang­ing dramatically.

Dealer sales teams & their sales man­age­ment, from show­room assis­tants to experts, are chat­ting online with customers.


Financial Times
tracking-time 3. Is Your Dealer Management Tracking How You Work?

One of the fastest grow­ing parts of the data gath­er­ing busi­ness is study­ing how mil­lions of com­pany employ­ees behave each day at work.

Com­pany com­put­ers are telling man­age­ment why peo­ple were hired & how pro­duc­tive they are.


Financial Times

VIDEO: A Lot Has Changed in Lending

Non credit bureau data pro­vides insights to make credit deci­sions based on alter­na­tive pay­ments. And these cus­tomers are prof­itable and loyal.

VIDEO: Smart Marketing Tips
  What You Know Ain’t So

Mark Twain once said that ‘It ain’t what you don’t know that will get you in trou­ble, it’s what you know for sure that just ain’t so.’ And that’s some­thing that could be said about a lot of deal­er­ship mar­ket­ing notions float­ing around out there.

BLOG: Green Auto Market
  Cadillac ELR and BMW i8 — Who Had the Best Olympics Commercial?

Auto­mo­tive Digest edi­tor Jon LeSage looks at two pop­u­lar TV com­mer­cials dur­ing the Win­ter Olympics — both of them pitch­ing lux­ury, extended-range elec­tric vehi­cles. While they were both enter­tain­ing, one of them nearly for­got to men­tion the car. Check out Jon’s Green Auto Mar­ket blog.

The Week's Top News

suvs 4. New Chevy, GMC SUVs to Achieve Up to 23 MPG

Gen­eral Motors Co.’s new lineup of full-size sport util­ity vehi­cles will achieve up to 23 miles per gallon.

GM unveiled its new fam­ily of full-size SUVs late last year.


mylink 5. What Does “Connected Car” Mean?

The “con­nected car” is a phrase the auto­mo­tive indus­try has played around with for years that’s now becom­ing bet­ter known to consumers.

It’s how your vehi­cle con­nects with you, your smart­phone, the road, other vehi­cles, its man­u­fac­turer and itself.


Insight 6. Honda to Discontinue Insight Hybrid

Honda will end pro­duc­tion of its Insight hybrid this month.

The Insight  is still the most fuel effi­cient non-plug-in car  with an EPA rat­ing of 61 mpg high­way and 53 mpg combined.


Doing It Right  

Par­tic­i­pat­ing is as easy as 1–2-3!

Only NADA and ATD mem­bers are eli­gi­ble to participate.

There is no cost to par­tic­i­pate in the 2014 NADA Deal­er­ship Work­force Study.

Par­tic­i­pa­tion is the only way for you to receive:

Ben­e­fits include:

  • Annual dealer-specific com­par­i­son reports for 60 deal­er­ship job positions
  • Expanded mar­ket area infor­ma­tion includes turnover, reten­tion, and other key work­force metrics
  • Stream­lined data col­lec­tion process includes sur­vey and pay­roll file upload

Par­tic­i­pate now—participation win­dow ends April 30, 2014

Ques­tions? Email WorkforceStudy@nada.org or call 800.557.6232 .


Build a Better Dealership

Toyota leasingWhat Could Off-Leasing Boom Mean in 2014?

Leas­ing turned things around for vehi­cle sales three years ago – fueled by low inter­est rates, ris­ing resid­ual val­ues, and sweet deals from automak­ers with lower monthly payments.

Now, more off-lease cus­tomers are start­ing to return to the mar­ket. Automak­ers, deal­ers, and lenders are start­ing to pon­der a few questions.

What does it mean for brand loy­alty and cus­tomer reten­tion? Off-lease cus­tomers tend to be good for reten­tion, but the com­pet­i­tive land­scape is get­ting intense with incen­tives and low-priced monthly pay­ments being promoted.

Gen­eral Motors entered the leas­ing race last month after being away for a long time.

Auto lenders have been soft­en­ing their under­writ­ing stan­dards this year. Leas­ing has been grow­ing in this envi­ron­ment. What if lenders have gone too far?

Click here to read about other issues being con­sid­ered includ­ing early buy­outs and the resid­ual value environment…….

Smart Thinking - Pass It On  

Ricky Beggs
Edi­to­r­ial Direc­tor
Black Book

The expected price drop of 13.5% this year ver­sus 12.8% last year is expected to con­tinue. This pat­tern is being off­set for the next cou­ple of months as buy­ers use tax rebate checks to pur­chase used cars dur­ing “tax buy­ing sea­son.” Black Book has been com­pil­ing and report­ing on data for four vehi­cle seg­ments that may show price increases in the near-term.

Here’s Black Book’s detailed report on four key used car seg­ments to watch

Entry-Level Cars Led All Seg­ments in Price Gains in March-April 2013:
Con­tin­ued gas price sta­bi­liza­tion makes it dif­fi­cult to repeat least year’s 1.5% increase.

Com­pact Cars Saw 1% Increase Last Year After 5% Decline for 3 Months:
Increased sup­ply in mar­ket might make a repeat price increase dif­fi­cult this year.

Mid-Size Pickup Trucks Increased by 0.7% March 1 – May 1 Last Year:
Con­trary to com­pact cars, prices should increase this year even with lower supply.

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