What Happened: CRM and lead-management leader VinSolutions recently announced a partnership with Xtime, the leader in retention for dealership service departments.
What This Means for Dealers: This partnership enables dealers to have an enhanced service CRM experience by utilizing both the VinSolutions CRM platform and the Xtime retention solution to enable call centers, service advisors and even salespeople to meet any customer’s service needs from any part of the dealership.
“Lifecycle management is becoming evermore important for today’s dealerships, and by integrating VinSolutions’ CRM platform with Xtime’s leading retention solution, we are helping to fill an unmet need in the industry,” said Brian Skutta, vice president and general manager of VinSolutions. “For our dealer customers, this new partnership will enable them to have an end-to-end view of their customers, which will help them provide a best-in-class experience each and every time consumers engage with the dealership.”
See the original release to get more details on how this merger can boost your service department’s bottom line.